International Shipping Policy
Please allow 3-5 weeks for delivery. Your shipping charge will vary based
on weight and country of destination. Drop-ship items and expedited
shipping is not available for International orders.
Your package will be subject to customs/duties charges. The USPS and
Shutter Shades are not responsible for customs/duties charges. These costs
are determined by your local customs office. Shutter Shades cannot
determine, in advance, what these fees will be. We do try to minimize
these charges by listing the 'wholesale' cost of your package on the
commercial invoice rather than the retail value. This provides the customs
agents with a true, legal value, while minimizing your costs. We cannot
mark International orders as a "gift" in order to bypass or reduce any
customs fees – this is an illegal practice and as an established business
we will not do this. For more information on customs and duties charges,
please contact your local customs office.
For a price estimate or tracking, please visit: http://www.usps.com
Canadian Customers:
Please allow 2-3 weeks to reach its destination.
Canadian customs sets taxes, duties and brokerage fees on commercial goods
shipped to Canada. These fees will be determined at the border. Shutter
Shades cannot determine, in advance, what these fees will be. GST (Goods &
Services Tax) and PST (Provincial Sales Tax) vary based on the province to
which your gear is shipped and on its value. The duty is determined by the
value of the merchandise and its place of origin. Goods that are totally
made in the USA will be duty free, but still subject to GST/PST.
You can get additional info by visiting www.ccra-adrc.gc.ca (Canada
Customs and Revenue Agency) or www.cbsa-asfc.gc.ca (Border Services
Agency), or by calling Toll Free (from within Canada) 1-800-461-9999, or,
if outside of Canada, 1-204-983-3500 or 1-506-636-5064 (long distance
charges apply).
Customer Service
Email: support@shuttershadesonline.com